Common Usage Issues and Errors:
When this feature is not properly configured (i.e. with invalid account information) it will cause the system to not return shipping rates.
This feature also requires the full address to return shipping rates. There are also some theme settings that are not compatible with this feature. The theme managers' shopping cart page will allow your cart to pull shipping rates by zip code or country. The theme settings will need to have all fields entered for the shopping cart shipping estimation.
1.) If you haven't already, Set up UPS Live Shipping Rates within your Spark Pay online stores dashboard. (See KB here)
2.) Sign into your ups.com account.
3.) Go to Support -> Technology Support:
4.) In the left hand menu click Technology Support -> Developer Resource Center -> UPS Developer Kit
or Click Here to Open The UPS Developer Kit Site
5.) Under "How to Get Started" click "Request an access key"
6.) On the next page under "Additional Registeration Information", select your UPS Account that you wish to be tied to Negotiated Rates within Spark Pay online stores and click "Request Access Key"
7.) Copy the Access Key.
8.) Log into your Spark Pay online stores dashboard and go to Stores -> Shipping Options.
9.) Under UPS Options select "Daily Pickup" under "Pickup Type" and under "Customer Classification" select "Wholesale"
10.) In the filed labeled "Account Number for Negotiated Rates" enter your account number that you selected in step 6 above.
11.) In the field labeled "Access License Number for Negotiated Rates" enter the Access Key that you copied in Step 7 above.
12.) Go to the top of the page and hit Save