How to use the WAS PRICE feature


Was Price is a functionality created by the development team. It allows you to display a higher price that is marked out, while showing the current price below. This is a useful feature for customer communications, letting them know a product is currently cheaper than normal.

Was Price - Displays the price differently than normal. It will mark out the retail price, and display the sale price below it. Used with the and $1,337.00 merge codes.

Conditions For Was Price

Several things must be in place before was price for a product will display:

  1. The merge code must be in the page's HTML. This will work on both product and category pages.
  2. The product must have a price entered into the base price field. Set this in Catalog > Products > Edit Product > Pricing.
  3. A sale price with a beginning and end date must be setup in in the advanced pricing matrix.

The merge is already in the default themes. However, this document will have information for theme designers building the theme from the scratch.

Note: Was price is not designed to function with products with variants/options or grouped products. It will not display on these types of products.

Using Was Price

Product Details

  • This page uses the merge code. It needs to be located inside the <ac:visibilityarea id="PricingArea"> tag.

Category Page & Catalog Search

  • Uses the merge code. It needs to be located inside the <ac:visibilityarea id="ltrWasPrice"> tag.

Product Display Widget

  • Uses the $1,337.00 merge code. This only generates the numerical price. Needs to be located inside the <ac:layoutarea id="Item"> tag.

Troubleshooting Steps for Was Price not displaying

  1. Check that the merge code is in the page’s HTML. If displaying was price in a widget, make sure the $1,337.00 merge code is in the widget’s HTML.
  2. Make sure the product does not have any variants and is not part of a product group. The was price merge code will not work for these types of products
  3. Make sure there is a sale price with a beginning and end date set in product’s advanced pricing matrix in Catalog > Products > Edit Product > Pricing.
  4. Check that a base price is set in Catalog > Products > Edit Product > Pricing.
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