Email alerts make great notification tool. There are several different ways to notify your customers based on their on-site behavior. This is great a great marketing tactic.
Here is an example of what a typical order notification will look like to the customer:
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There are different triggers that tell the store when to send email notifications.
1) Settings > Marketing
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Here you can set up Abandoned Cart Email Settings. Choose the template to send when a cart has been abandoned, as well as the frequency and number of emails to send to the customer.
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Click Gift Certificates to set up the Gift Certificate Email Triggers. You can select the Purchaser, Recipient, and Recipient Email Template when purchased and generated.
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Click Rewards to set up the email notifications for Expiring Points and Active Points:
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Affiliates has the email notification templates for Registration Confirmation, Affiliate Accepted, Affiliate Denied:
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Navigate to Settings > Orders for email notification triggers on specific order statuses.
Select or edit the Order Confirmation Email trigger here under General:
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To send an email notification on a specific order status, go to Settings > Orders > Order Statuses. Click the arrow icon to edit under Actions.
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You will now see the Product Status Editor screen. Here you can select the email notification to send with a specified order status.
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Choose the email notification and hit Save.
New Registration, Mailing List Sign Up and Customer Password Reset templates are under Settings > People.
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Note: If you want to create your own trigger to send an email template, check out the article on our Rule Engine.
Check out these other Articles on Email Templates:
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